We're a small, family-run operation — and we like it that way. It's how we keep the quality high, the prices fair, and the promises kept.
For more than a decade, we've done one thing well: fix appliances honestly, and treat people the way we'd want to be treated.
Durham Appliance Thrift & Repair started with a simple frustration — too many repair companies that showed up late, charged for parts you didn't need, and talked down to the people paying them. We thought a local shop could do better by just being straight with folks.
So that's what we built. When you call, you talk to a real person who helps you schedule around your day. When our technician arrives, it's inside a 30-minute window — and he calls before heading over. He'll diagnose the real problem, quote a flat price before touching a thing, and explain what's going on in plain language. If your appliance isn't worth fixing, we'll tell you honestly and point you toward a quality used replacement from our shop instead.
It's not complicated. It's just honest work, done well. And after 155 five-star reviews from our Durham neighbors, we're proud to say it's working.
Whether you need a repair or a reliable used appliance at a fair price, we'd be glad to help. Give us a call — we're easy to talk to.
Get in touchWe'll never sell you a repair you don't need. If it's cheaper to replace, we'll say so.
A 30-minute arrival window and a call before we come. Your afternoon is yours.
You know the price before we start. No surprises, no padded parts bills.
Clean, courteous technicians who tidy up before they leave. Every time.
A real person is standing by to help you schedule — usually for the same week.